Pilates class waitlist software —
fill every spot without phone tag.
When a class hits capacity, clients join the waitlist from your public booking page. When someone cancels, Hone fills the spot your way — auto-promote the next client or email them to confirm within 24 hours.
Full classes should mean a full waitlist — not a full inbox.
Manually tracking who's next when a reformer class fills up doesn't scale. Hone waitlists are built into the same booking page clients already use. Cancellations refund credits, promote the waitlist, and send the right email — without front-desk intervention.
Join waitlist when class is full
Enable waitlist on any public class with a capacity. Clients see Join Waitlist instead of a dead end when the room is full.
Capture demand you're already turning away.
Fill spots instantly — optional
Studio setting: when a spot opens, the next waitlisted client is booked automatically and gets a confirmation email with a cancel link.
Best for high-demand classes where speed matters.
Or email clients to confirm the spot
Alternative mode: client gets a confirm/decline link. The offer expires in 24 hours or when class starts — whichever is sooner.
Good when clients need a moment to check their schedule.
Credits refund on cancel before promotion
When a booked client cancels in policy, their credits return and the waitlist runs. No manual roster edits.
Revenue recovery without spreadsheet math.
Clients manage waitlist offers in My bookings
Active spot offers show in the client portal with confirm links — same place they cancel other bookings.
Fewer "did I get in?" emails to the front desk.
Per-class waitlist toggle
Turn waitlist on only for classes with a set capacity. Combine with your cancellation window and no-show policy.
Waitlist where it helps; simple booking everywhere else.
How does Hone compare?
Hone vs. Typical booking software
| Feature | Hone | Typical booking software |
|---|---|---|
| Waitlist on public booking page | ✓ | ✓ |
| Auto-promote next client | ✓ | Varies |
| Email-to-confirm spot offer | ✓ | ✗ |
| Credit refund on cancel → waitlist fill | ✓ | Varies |
| Client portal waitlist management | ✓ | ✗ |
| Configurable promotion mode per studio | ✓ | ✗ |
| Class capacity on schedule | ✓ | ✓ |
| Credit packs & memberships | ✓ | Varies |
| Class plans & session logs | ✓ | ✗ |
| Free trial | 14 days, no card | Varies |
| Starting price | $49/mo | $40–$200+/mo |
Waitlists are table stakes. Hone connects them to credits, email, and the client portal.
Common questions
Can clients join the waitlist from my public booking page?
Yes. When a class has a set capacity and waitlist is enabled, clients see Join Waitlist on your booking page instead of a dead end when the class is full.
What happens when a booked client cancels?
If they cancel within your studio policy window, their credits refund automatically and Hone promotes the next waitlisted client — either instantly or via email-to-confirm, depending on your studio setting.
What is auto-promote vs confirm-to-book?
Auto-promote books the next waitlisted client immediately and sends a confirmation email. Confirm-to-book emails the client a link to accept or decline the spot within 24 hours (or before class starts).
Do waitlists work with credit packs and memberships?
Yes. Waitlist promotion uses the same booking and credit rules as regular class booking — credits refund on cancel, and promoted clients are booked through your existing payment setup.
“Every full class is a list of clients who wanted in. A waitlist turns that demand into booked spots.”